Shipping & Returns
ShopLuxury ships in the continental United States, Alaska and Hawaii, and internationally. We ship Monday through Friday during normal business hours.
Standard shipping is free of charge within the continental United States with an expected arrival time of 3-4 weeks from original order date. All items are made to order especially for you. A flat fee of $50 applies to shipping to Alaska and Hawaii and to international shipping. All orders are fully insured and signatures and phone numbers are required.
Eligible items can be returned within 14 days of your shipping date for a full refund. Once we receive your item, please allow up to 10 business days for the refund to be reflected on your credit card account. Unfortunately, we cannot accept returns on any pieces that have been resized or modified in any way by ShopLuxury or another party or on items that have been received after 14 days from shipment date. Products must additionally be received with all original documentation and materials. Please note the client is responsible for return shipping costs for all handbag purchases and any returns from Hawaii or Alaska.
To initiate the returns process, please inform us: 813-906-9903 or email@example.com. When contacting us to request a return, please have your order number and reason for return ready.
ShopLuxury reserves the right to update all policies as necessary and appropriate.